1Trolley Cloud 1Rewards
1Rewards · Loyalty

Loyalty that actually changes behavior

A points-and-discount program is a tax on margin. We build the other kind — programs that bring lapsed customers back and travel with the customer across every brand and country.

Most loyalty programs reward customers for what they were going to do anyway.

Spend, collect, redeem at a discount — the behavior didn't change, the program just gave them a discount for being already loyal. 1Rewards is built on the opposite premise: loyalty as a behavioral product, not an accounting one.

Tiers that move with real behavior

Static tiers reward customers who'd come back anyway and miss the ones quietly slipping away.

1Rewards reads visit cadence, recency, basket evolution, and engagement — not just spend. Tiers shift as behavior shifts.

Reactivation built into the model

You only notice a regular has stopped coming when they've been gone three months.

1Rewards flags lapsed members the moment their cadence breaks and triggers reactivation flows automatically.

One program. Every brand. Every country.

Loyalty stops at the airport. The customer who earned in Dubai doesn't exist in your Riyadh program.

One program — one identity, one balance, one set of rules — managed centrally and felt locally.

Referrals and ambassador loops

Word of mouth drives your best customers, but you have no way to track or scale it.

Built-in referral attribution, ambassador tiers, and social-share rewards. Lifetime value of every referred customer attributed back to the source.

3.7×
Repeat purchase rate uplift in production
12.8K
Coupons redeemed monthly across the program
6
Countries, one membership, one balance
In production

For Tim Hortons across the GCC, 1Rewards runs as a single program — one membership, one balance — across all six countries. Earn in Dubai, redeem in Riyadh.

Tim Hortons GCC · One program, six markets

See it in a real deployment

About 30 minutes. We'll tailor it to your operation.

Book a Private Demo